Cranmore Veterinary Services Case Study

For a veterinary practice, communication can also become particularly important when an animal requires urgent attention or a member of staff needs assistance.

The Challenge

The Requirement

Cranmore Veterinary Services approached DCS 2 Way Radio looking for a reliable two-way radio communication system that could be used by staff throughout the practice.

One of the main priorities was staff safety.

Employees could be working in the kennels, grounds or other areas away from the main office and reception. If assistance was required, staff needed a quick and straightforward way to contact colleagues without having to leave their location to find a telephone or member of the team.

The radios also needed to support communication during patient emergencies, allowing staff to quickly alert colleagues when additional assistance was required.

Cranmore opted for a radio hireRadio Hire is the temporary rental of two-way radios and related communication equipment for events, projects and operational requirements, providing professional communication without purchasing the equipment. solution, providing the practice with professional digital two-way radios without the need to purchase the equipment outright.

The Solution

Our Recommendation

DCS 2 Way Radio supplied nine Motorola MOTOTRBO R5 Digital Portable Two-Way Radios, together with chargers, on a hire basis.

The nine radios were distributed around the practice to provide communication between staff working across different areas, including:

• Reception
• Office
• Kennels
• Grounds
• Other areas of the veterinary practice

The Motorola MOTOTRBO R5 provided Cranmore with a professional digital portable radioA Portable Radio is a battery-powered two-way radio designed to be carried and operated by an individual, providing mobile communication for professional and operational users. solution, giving staff a simple push-to-talk method of communicating with colleagues.

With multiple radios available, members of the team could remain in contact while carrying out their normal duties rather than relying on staff being within shouting distance or having access to a fixed telephone.

The system was particularly useful for situations where a member of staff needed to quickly request assistance or communicate with colleagues regarding a patient.

The Results

Deployment

The nine-radio system provided Cranmore Veterinary Services with a dedicated communication system for staff working across the practice.

The solution helped staff to:

• Communicate quickly between different areas of the practice
• Maintain contact between reception, offices, kennels and grounds
• Request assistance without leaving their work area
• Support staff safety when working away from the main building
• Communicate quickly when assistance was required with a patient
• Provide staff with a straightforward push-to-talk communication system

For a veterinary practice where staff may be working with animals in different parts of the site, being able to communicate immediately can make day-to-day operations considerably more straightforward.

The radio systemA Radio System is a complete communication solution comprising two-way radios and, where required, equipment such as repeaters, antennas, base stations, mobile radios and network infrastructure. provided Cranmore's team with a dedicated method of communication that was available whenever they needed to contact colleagues.

After Care

As the radios were supplied on a hire basis, DCS 2 Way Radio provided the equipment and chargers as part of the hire arrangement.

The hire model meant Cranmore Veterinary Services could use professional digital two-way radios without the upfront investment associated with purchasing a complete radio fleet.

DCS provided ongoing support throughout the hire period, giving the practice a straightforward way to maintain its radio communications without having to manage the equipment independently.

Conclusion

Veterinary practices can present some unique communication challenges. Staff may be working in reception, consulting rooms, kennels, offices or outside in the grounds, while simultaneously dealing with animals and patients.

A professional two-way radio system for veterinary practices gives staff an immediate method of contacting colleagues when a telephone isn't practical.

For Cranmore Veterinary Services, DCS 2 Way Radio supplied nine Motorola MOTOTRBO R5 digital radios on hire, providing communication across the office, reception, kennels and grounds with staff safety and emergency patient communication at the centre of the solution.

Looking for Two Way Radio Hire for a Veterinary Practice?

DCS 2 Way Radio supplies and hires professional two-way radios for veterinary practices, animal hospitals, kennels and animal care facilities across the UK.

We can provide radio hire solutions based on the size of your team, the areas that need to communicate and the way your veterinary practice operates.

Our long term radio hire options provide businesses with dependable communications for ongoing operations.